Performance Improvement >
Process Improvement
Project Case Study:
Upstate Sports Medicine Facility
Problem Statement
The Upstate Sports Medicine faculty required a project management strategy to incorporate faculty/student/subject requirements into the faculty operations processes.
Action
A Leadership team of students and two faculty members, partnered with the faculty members partnered with the facilities’ coordinator, to develop a project management approach to meeting the “human” requirements.
Outcomes
Building open as scheduled, within budget
Customers satisfied
Agreed actions met to specifications
Design review
Internal customer forums, facilitated
Operational plans established
PM projects outlined
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