Health Center

Directory
Health Center

What We Do

Located on the second floor of Strebel Center, Utica University's Student Health Center strives to meet students' needs during illness and injury, and promotes optimum health and wellness.

Phone

(315) 792-3094

hwc@utica.edu

Department Type

Administrative

Office Location

204 Strebel Student Center

Hours

Mon-Fri, 8:00 a.m. - 5:00 p.m.

After-Hour Emergencies: Call Campus Safety at 315-792-3046 for health emergencies. NOTE: You must be a registered student and attending classes at Utica University at time of service.
Fax number: 315-792-3700.

Utica University Student Health Portal

Once you are deposit paid and have received your nine-digit student I.D. number, you can register for the Student Health Portal and upload your required health documents. To create your account, please use the link below:

STUDENT HEALTH PORTAL

(Important: Portal will open for Fall 2025 students on June 16, 2025.)

Please note:

All contact with the Student Health Center is strictly confidential. Medical information is released only with students' written permission. MEDICAL RELEASE FORM Must be completed and returned to office for records request.
Students are responsible for notifying their instructors of absences caused by illness or injury. See the Absences section of the student handbook or catalog for information regarding class absences.
If you are a member of an athletic team and have questions about your required health paperwork, please refer to the Athletics Training page of the Athletics Website

Health Services

Located on the second floor of Strebel Center, Utica University's Student Health Center strives to meet students' needs during illness and injury, and promotes optimum health and wellness.

Counseling Services are available on campus with licensed mental health professionals. For more information visit the Counseling Services website.

Student Health Form

All students must complete and return a HEALTH FORM ( the packet includes a history form, physical exam and immunization page) prior to the start of classes.

Student Health Insurance

Utica University requires all full-time students and all part-time nursing students to have health insurance coverage.

To waive the health insurance plan please go to Haylor, Freyer & Coon, Inc. at http://www.haylor.com/college/utica-college/
(Important: You will be asked to upload an image (back/front) of your health insurance card to the Student Health Insurance Waiver portal. Please ensure that the image file size is less than 2MB. Portal opens for Fall 2025 students June 16, 2025.)
NOTE: International students are required to purchase the health insurance plan designed for international students. There is no waiver for this plan.
To learn more about the health insurance coverage or personal property protection plan, please visit http://www.haylor.com/college/utica-college/.

Health Insurance questions?

Call 1-800-289-1501 and ask for a College Specialist or Email: student@haylor.com

Servicing Broker
Haylor, Freyer & Coon, Inc.

Q: Where is the Health Center located?

The Health Center is located in the Strebel Student Center room 204.

Q: What are the hours of the Health Center?

The Health Center is open during the academic year M-F 8:30am-5:00pm, Closed everyday 12-1.

Q: Do I need to schedule an appointment to be seen or can I just walk in to be seen?

We only schedule appointments to be seen. Please call us at 315-792-3094 to set up an appointment to be seen.

Q: What do I do if I have a medical emergency?

On campus: Call campus safety at 315-792-3046 for the UC-EMS to respond.

Off campus: Call 911

Q: If I am not feeling well after hours, but it is not an emergency, what should I do?

You can contact your insurance carrier to see if they have an on-call nurse line to guide you. If you have the health insurance plan through the University, you can contact the 24-hour nurse line that is available to you. You also could utilize telehealth, which may be subject to a co-pay with your insurance carrier. Or you could do the following:

If you are not feeling well when the health center is closed and you need medical attention, you can go to one of three urgent care facilities:

Slocum Dickson Urgent Care, 1729 Burrstone Road, New Hartford, NY (Find on Google Maps)
Well Now Urgent Care, multiple locations (Find a location)
Note: as of January 1, 2024, this provider no longer accepts Excellus BC/BS insurance
MedGo Walk In, 131 Oriskany Boulevard, #6, Whitesboro, NY (Find on Google Maps)

There is one local hospital:

Wynn Hospital, 111 Hospital Drive, Utica, NY (Find on Google Maps)

Q: Is there an office fee to be seen at the Health Center?

No, there is no charge to be seen at the health center. However, any required lab tests done and sent out will be billed to you by the independent lab company performing the tests and may result in out of pocket costs to you if your individual health insurance coverage denies or does not fully cover the cost, including co-pays. You will be subject to pay any bill associated with any laboratory testing. If labs need to be performed then we will need you to bring your insurance card information to be sent out with the laboratory testing.

Q: Do I need to purchase the student health insurance to be seen at the Health Center?

No, all students qualified, can receive services from the Health Center.

Q: I have a new health insurance card since I completed the insurance waiver. Do I need to inform the Health Center of the change?

No, just know that if any laboratory specimens are sent out you will need to produce the new insurance card so the laboratory can bill the correct insurance. Any cost that is not covered or denied by the insurance, becomes the responsibility of the student to pay the bill from the lab.

Q: I have prescriptions. Can I get them filled at the Health Center?

No, we do not have an onsite pharmacy. We do have many local pharmacies that you can have your prescriptions filled and some even deliver to you. See the attached list of pharmacies in our area. Any ADHD medication will have to be provided by your provider at home we do not prescribe any ADHD medications.

Local Pharmacies

Price Chopper
1917 Genesee St., Utica, NY
315-732-1031

Walgreens
4855 Commercial Dr.. New Hartford, NY
315-736-8774

Target-CVS
1 Sangertown Square, New Hartford, NY
315-788-9052

Parkway Drugs
485 French Rd., Utica, NY
315-792-4669
(Will deliver free)

Rite Aid Pharmacy
4854 Commercial Dr.
New Hartford, NY
315-736-5232

Wal-Mart
4765 Commercial Dr., New Hartford, NY
315-736-4932

Kinney Drugs Store
40 Oriskany Blvd., Whitesboro, NY
315-292-1374
(Will deliver free)

Q: I have a medical appointment off campus, how do I get there?

You are responsible for securing your own transportation to off campus appointments. Public transportation is available through public buses with regularly scheduled service and stops on campus. Other options include Uber, Lyft, and city cabs that can get you to your off-campus medical appointments.

Q: Will my parents be notified if I have been to the Health Center or if I am sick?

The health center staff will only contact your parents if there is a life threatening illness or concern or if you are a minor - age 17 and under. If you are being sent to the hospital, we ask you to contact your parents to let them know or provide a consent for us to speak with them. If you sign a medical release giving the provider permission, the provider will discuss the condition with your parent, with consent. If you were seen at the health center and your parents call to discuss the visit, you will need to sign a medical consent to release information, while you are here, granting permission for the provider to discuss your specific appointment with your parents.

Q: Does the Health Center provide allergy injections?

We recommend you set up an appointment with a local allergist, who specializes in allergy treatment, to continue your allergy injections at their office. Local allergy offices for you:

Directory for local offices which administer allergy shots

Dr. Porus Dhabhar, MD - Slocum Dickson Medical Group
1729 Burrstone Road
New Hartford, NY 13413
315-798-1684

Allergy Care PLLC
2206 Genesee St.
Utica, NY 13502
315-624-7911

ENT Specialists of Oneida
221 Broad St., Suite 201
Oneida, NY 13421
315-363-5421

Allergy & Immunology - Bassett Medical Center
1 Atwell Road
Cooperstown, NY 13326
1-800-BASSETT (227-7388)

The office will need you to call in advance and schedule an initial appointment to meet with them prior to or soon after you arrive on campus. In addition, they will need the following medical records and information from your prescribing allergist:

Clinical notes from your last check-up visit
Complete results of your allergy tests
Current schedule with contents of sera that coincide with labels on vials
Frequency of injections and late instructions

It is very important that you make arrangements prior to coming to campus by contacting your allergist now to make sure that you have all of this information to bring to your initial appointment. If the office has any additional requirements, they should notify you at time of scheduling.