What to do if you or a friend is in crisis
To refer a friend or student:
To make a referral to the Counseling Center, please fill out this form completely (click on the icon below). Someone will be in touch with the student within 2 business days. If you do not think it can wait 2 business days, please contact our office immediately.
Monday - Friday, 8:30 a.m. - 5:00 p.m.
Mental health crises that occur on campus are handled by the Counseling Staff. For crises that occur during office hours, the Counseling Staff can be reached either by:
- calling the office at (315) 792-3094
- contacting Campus Safety (315) 792-3046 and asking for the counselor on-call.
- If a student is not currently registered for classes, we are not able to meet with them, however can provide local counseling/emergency resources.
If you have an emergency outside of normal business hours, contact Campus Safety at (315) 792-3046 and ask for the Counselor-on-call.
Mobile Crisis Assessment Team (MCAT)
Veterans Crisis Line
1-800-273-8255, press 1
National Suicide Prevention Lifelife
Information / Appointments
Monday - Friday
8:30 a.m. - 5:00 p.m.
Please call (315) 792-3094 or
email the office at
Fax: (315) 792-3700
Please Note: While email is private, it is not confidential. If you would like to discuss a personal concern, we request that you contact us either in person or by telephone.
Refer a Student
Staff Alison Franklin, LCSW
Brittany Higgins, M. Ed
Thomas, TJ, Lane, LMSW
Counselor/Alcohol and Other Drug Educator
The SafeZone program was created to develop, enhance and maintain environments in workplaces, schools and other social settings that are culturally competent and supportive to LGBTQ (lesbian, gay, bisexual, transgender and queer/questioning) individuals, as well as straight, cisgender people who care about diversity, equality and inclusion.
What is a SafeZone?
A safe zone or a safe space is a place where all people feel welcome and safe. It may be a room, a car, or an entire college campus. The Gay Alliance SafeZone program aims to increase the awareness, knowledge, and skills for individuals and address the challenges that exist when one wants to advocate for their LGBTQ peers, family members, friends and co-workers. Creating safe zones or safe spaces is a proactive step that schools, agencies and corporations can take to create welcoming, inclusive spaces so that all people are empowered to reach their full potential.
What does mean?
If you see this symbol next to a staff member's name or an office door, it means that they have completed the SafeZone training. They have additional knowledge regarding LGBTQ related concerns.
Sponsored by the Diversity Committee