Skip to main site navigation Skip to main content

Virtual Tour | Visit Campus | Contact Us | Apply Now

Utica University Logo
  • Academics
    • Programs
    • Online Programs
      • Online Business Programs
    • Honors Program
    • Graduate Study
    • International Ed & Study Abroad
      • Study Abroad
    • Exceptional Faculty
    • Research & Experiential Learning
      • Experiential Learning Courses
    • Student Support and Success
    • Schedules, Catalogs, and Resources
    • Institutes and Centers
    • Utica University at Florida
      • Tuition and Fees: ABSN Program
      • Accepted Students
    • Current Offerings
    • Program Details
    • Themed Pathways
    • Planning Sheet
  • Tuition and Financial Aid
    • Understanding Financial Aid
      • Value
      • Excelsior, Explained
      • University Scholarships
      • Annual Awards
    • Applying For Financial Aid
    • Tuition and Fees
      • Utica Campus Programs
      • Online Programs
      • ABSN Program
    • Net Price Calculator
    • Pioneer Passport
  • Admissions
    • First-Year Admissions
    • Transfer Admissions
      • Articulation Agreements
    • Graduate Admissions
      • Graduate Inquiry Form
    • International Applicants
      • International Inquiry Form
      • Frequently Asked Questions
    • Visit
      • Utica University Campus
      • Virtual Tour
      • Why Not Fly?
    • Apply Now
    • Contact Us
    • Accepted Student Info
    • High School Counselors
    • High School Bridge Program
  • Community
    • Living on Campus
      • Res Life and Student Living
      • Campus Engagement and Student Activities
    • Satellite Locations
    • The Utica Area
      • Hotels and Restaurants in the Utica Area
    • Utica Stories
    • About Utica
  • Athletics
    • Intercollegiate Athletics
    • Esports
  • News & Events
  • Alumni
  • Giving
  • Apply Now
  • Directory
  • About
  • Library
  • Logins
Utica University

The best at pests: Stephen Alcala '73

  1. Utica Community
  2. Utica Stories
  3. The best at pests: Stephen Alcala '73
Stephen Alcala 73

"When I got to Utica, I saw successful people who had good educations, nice homes, and cars—people who didn’t just talk about doing big things, they actually accomplished them."

In April 2019, Reader’s Digest served their readers with a definitive list of each state’s best bed bug exterminator. Perhaps a sign of a national bed bug epidemic, yes, but also a sign that Steve Alcala has really made it. Alcala founded Pronto Pest Management, named Michigan’s best bed bug pro, in 1982.

The small business, based in Oak Park, Michigan, has grown into a multi-million dollar company with 27 employees and several major contracts, removing pests for some of the country’s biggest corporations (who shall remain nameless—and bug-less, thanks to Alcala). Unlike many of his competitors, Alcala’s company uses specially trained K-9s (yes, dogs) that can sniff out critters better and faster than humans or machines.

But the real secret to Alcala’s success, he says, is building relationships, solving problems, and a hint of good old fashioned showmanship. 
 

Any lessons learned at UC that apply to the world of pest management? 

My time at UC opened my eyes to what success was and what it looked like. I grew up as an only child. We didn’t have a lot of money, and we moved around a lot. When I got to Utica, I saw successful people who had good educations, nice homes, and cars—people who didn’t just talk about doing big things, they actually accomplished them. It made an impact on me. I realized I wanted success, too. 


You say you’re a bit of a showman on the job. How so? 

Well, here’s one of my favorite stories. My crew and I had been working in an old government building in downtown Detroit. They had a rodent problem, and we’d been successful at eradicating most of the rats, but we just couldn’t get the dominant male, which is usually the biggest. Eventually one of my guys and I had him trapped in a bookshelf in an office. I whacked him with a club. I walked out of the office and a crowd of employees had gathered in the hallway. I held up the rat by the tail and they cheered. I was pretty proud of that one.  


After nearly 40 years in the business, is there any type of pest that still makes your skin crawl?

Nope. Nothing. 

More Stories

Shelly Nunno Evans conducts orientation with DPT Students in June 2025.
On Campus

Physical Therapy doctoral students keep things moving

Though Commencement ceremonies bring the Spring semester to a close in May, the Utica University campus doesn’t stay quiet for...
John Cormican, with gray beard and hair down to his shoulders, wearing black glasses and a blue sweater, stands in front of book shelves and smiles.
Faculty

The World According to Cormican

He taught his first class when he was a freshman at Jefferson Township High School back home in Indiana. Not...
Utica University
Student

Utica University Announces Spring 2025 High Honors and Dean’s List

Provost and Senior Vice President for Academic Affairs Stephanie Nesbitt today announced the Utica University Spring 2025 semester High Honors...
All Stories

I would like to see logins and resources for:

For a general list of frequently used logins, you can also visit our logins page.

Utica University Logo
FacebookTwitterInstagramYouTube
  • Academics
  • Tuition and Financial Aid
  • Admissions
  • Community
  • Athletics
1600 Burrstone Road, Utica, NY 13502
Map & Directions
(315) 792-3006
Contact Us
  • Institutional Effectiveness
  • Bookstore
  • Disability Learning Support
  • Student Right to Know
2025-2026 College of Distinction2025-2026 Private College of Distinction2025-2026 Business College of Distinction2025-2026 Education College of Distinction2025-2026 Nursing College of Distinction2025-2026 Career Development College of Distinction2025-2026 Equity & Inclusion College of Distinction2023-2024 Military Friendly (Silver)