The program-level operational goals are developed by the faculty within the academic program. Program-level assessment is but one of two assessments completed at this level. This sections speaks to the assessment of operational goals at the program-level.
The program-level operational goals are usually developed as a result of the five-year program review process as outlined by the AACC and are continually assessed in-between the five-year program review process.
Directors in collaboration with department chairs determine the measures to be used for operational goals.
Annually, program-level operational goals are assessed by the faculty of the program with resulting actions identified.
Collecting the data and sharing the results
Program-level operation goals at this level are identified and documented by the faculty of the program.
Closing the Loop
Faculty of the program annually document actions taken based upon assessment results. These are shared with the respective school dean and archived by the Office of Academic Assessment.
Linked to Budget
The school dean uses program operational goal reports to support budget requests at the program level. The college budget committee is responsible for documenting the use of assessment results linked to budget decisions and resource allocations.
Sustaining the Process
As needed, the Director of Academic Assessment meets with department chairs to explain the annual assessment activities for the college, and provides professional guidance and development opportunities. The Department Chairs Handbook provides information on annual assessment activities, documentation, and guidance about assessing operational goals. Any recommendations for amendments to the process are included in the report by the Director of Academic Assessment to AACC.