Richard J. Racioppa , M.A.
Director of Student Success
109 Hubbard Hall

(315) 223-2555
(315) 223-2504 (Fax)

Easy-to-Use Online Tutoring Services for UC Students

Expert assistance in a variety of subjects

Attention Students!

Beginning May 26, we will be implementing a new login for Smarthinking. This new system is much simpler, requiring only your UC username and password to access the system. 

Students will not have access to information from previous tutoring sessions when the new login goes into effect. Students interested in having copies of previous tutoring sessions should follow the steps below to make personal copies of their materials. 

1. Log into your SMARTHINKING account.
2. Click on “Personal Archive” at the top, right side of the page.
3. On left side you have filters, check the “writing” box under Type, “returned” under status. On right side of this you will have your essay.
4. Click on the title of your essay, scroll down the page and click on “Download Essay” for Tutor Response.
5. Choose a location to save the file (usually on the desktop).
6. You can keep the default name for the file.
7. You should have Microsoft Word Document or Rich Text Format in the save Save as Type box.
8. Click Save.
9. Refer to the document from the location where you save it.


Here is how to Register and login to Smarthinking for the first time, or to reset your password: 
  1. Click here for the "Forgot Password / First-Time login" form.
  2. Enter your Utica College email address and click "both" to have your username and password sent to you.
  3. If you have trouble with this, please contact Tutoring at or call 315.792.3209
That's it! Enter that username and password at when you need a tutor’s help.


Smarthinking is an online tutoring service now available to UC students. Smarthinking provides tutoring in a variety of subjects, some of which are available 24 hours a day, 7 days a week.

With Smarthinking Online Tutoring, you can

  • Connect With a Tutor and interact live 
  • Submit your Writing for any class to the Online Writing Lab 
  • Submit a Question and receive a reply from a tutor
... and interact with your tutors in a variety of ways. 

View samples of essay feedback and whiteboard sessions > 

Let us know what you think

We want to know what you think about SMARTHINKING Online Tutoring! Please click the link below to take a quick, short survey. On this survey, you can also suggest additional classes that you would like to have added to SMARTHINKING.