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UMAIL: Technology on Campus

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UMAIL: Technology on Campus

Hi Pioneer,

Welcome to Utica University from IITS (Integrated Information Technology Services)! Here is some important information about the technology we offer.

About your Utica Google account

  • Access your email and other Google based services at mail.utica.edu. It's important that you check your Utica email regularly to make sure you get important information sent to you from campus offices.

  • To set up your email on your phone use the Gmail app and simply sign in with your Utica email address and password.

  • University Google accounts don't allow financial transactions. This includes purchases made using Google Wallet, paid content from the Google Play Store, and in-app purchases. Please use a separate personal Gmail account for any paid apps or services.

Don't waste your cellular data!

If you're on the Utica campus make sure you're on WiFi whenever possible to save your mobile data. For most laptops and phones, login to Utica_Wireless using your username and password. For SmartTVs or Game Consoles manually register them from a laptop by following the instructions at utica.edu/wifi. If you have trouble contact the Help Desk at helpdesk@utica.edu or (315) 792-3115.

Eligible for a computer?

Some students are eligible for a laptop.  If you have not checked already, go to utica.edu/forms/device.  If you qualify you’ll be able to reserve a device at no cost.

Get Microsoft Office for free!

Microsoft Office, including Word, Excel, and PowerPoint is available free from Microsoft while you are a student. See our instructions at utica.edu/msoffice.

In the Residence Halls

  • For the benefit of everyone using WiFi in the residence halls, we do not allow you to bring your own wireless router or other network gear. If you need help connecting to WiFi, please visit the Help Desk in the lower level of the Library.

  • Wireless printers can be used with a USB cable, but not over WiFi. All printer wireless features must be off to avoid problems. You don't need a printer at all, though. Save some money, and use the printing provided in the computer labs and library.

  • See our Networking page for information about Spectrum Cable in the residence halls. If you only plan to use your TV for apps such as Netflix or Hulu, you simply need to register the TV for Internet access when you get to campus. 

  • You'll find that Chromecast and Google Home devices are NOT compatible with our network at this time, so please leave those at home. This is usually true of smart home type devices such as WiFi plugs and light bulbs. Some devices, such as Apple TV may have limited functionality. TVs and many other devices capable of using the Internet do work on campus, but must be registered in our network to get access. Check our Networking Page for our prohibited and supported devices list, and how to register special devices on campus.

  • Modern game consoles are compatible with our network! Some older devices may not work, see our Networking Page for supported devices and how to register them on campus

More information is available in our Welcome FAQ as well as our main page: iits.utica.edu. If you can't find answers to your questions there, just contact the Help Desk at (315) 792-3115 or helpdesk@utica.edu.


Have a great day!

Mike Clapsadl
Associate Director of Technology Support Services, IITS
(315) 792-3115


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1600 Burrstone Road, Utica, NY 13502
(315) 792-3006


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