Contact

Technical Support
Lower Level, Gannett Library
8:30am to 5:00pm Weekdays

Phone: (315) 792-3115

Add to your Contacts:

Computer Help Desk, Lower Level, Gannett Library, email: helpdesk@utica.edu, phone: (315) 792-3115

ADMINISTRATIVE RESOURCES


Work at UC?  This information is for you:




Print Quota

Printer Toner

 - Printer toner ordering instructions.  All printer toners must be purchased through this system rather than Staples or another source.  Using toners from other vendors could cause damage to the printer.

Alert Icon

Help Desk Alerts

- Keep an eye out for known issues and check before you call the Help Desk for a problem.

Downtime

Downtime Policy

- Lets you know when certain IITS services may be offline.

FAQ

Info Central -

One stop shopping for all of your technology information needs.

Forms

Forms

- This section houses most of the IITS forms you'll need.

Updates

Update Warnings

- Be sure to check what programs should and should not be updated on your computers.

Copyright

Copyright Info

- A comprehensive guide to copyright and file sharing.

Microsoft Office

Microsoft Office Home Use Program

- Information for faculty and staff to get Office for their personal computers.

Emergency Alerts

Emergency Alerts System (login required)

- Sign up for emergency alerts.

Policy

IITS Policies

- The officeial Utica College policies relating to technology.

eLearning

Utica Online Faculty Resources (login required)

-  More resources for faculty.

Purchase

Purchasing Requests

- Submit requests for hardware or software.

ANGEL

ANGEL eLearning Information

- Visit the UC online learning page.


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We're always adding more information as it becomes available.