SMARTHINKING - Technical Requirements

SMARTHINKING Online Tutoring

Technology Requirements and Troubleshooting Tips

This is what you need to do:
  • Make sure that your browser is set up to allow cookies and pop-up windows (SMARTHINKING uses both of these)
  • Recommended browsers = Firefox 12+/Internet Explorer 9.0+/Safari 5.0+/Google Chrome 20.0+
  • Please disable all popup blockers for 
  • Make sure that you have Java installed. If you need to install Java, go to Java's Web site and follow the instructions for the free download
  • For technical FAQs, visit our SMARTHINKING's Knowledge Base

Need help using SMARTHINKING?

Click on the SMARTHINKING Student Handbook in the Customer Support & FAQ area of the SMARTHINKING site.

You can also contact Customer Support at or (888) 430-7429 ext. 1
(Mon-Fri, 8am – 6pm ET)



Richard J. Racioppa , M.A.
Director of Student Success
109 Hubbard Hall

(315) 223-2555
(315) 223-2504 (Fax)
(315) 792-3006
1600 Burrstone Road | Utica, NY 13502