Contact

Steve Pattarini
Vice President for Student Affairs and Dean for Student Success

(315) 223-2555
(315) 223-2504 (Fax)

SMARTHINKING Online Tutoring





Technology Requirements and Troubleshooting Tips



This is what you need to do:
  • Make sure that your browser is set up to allow cookies and pop-up windows (SMARTHINKING uses both of these)
     
  • Recommended browsers = Firefox 12+/Internet Explorer 9.0+/Safari 5.0+/Google Chrome 20.0+
     
  • Please disable all popup blockers for http://services.smarthinking.com 
     
  • Make sure that you have Java installed. If you need to install Java, go to Java's Web site and follow the instructions for the free download
     
  • For technical FAQs, visit our SMARTHINKING's Knowledge Base

Need help using SMARTHINKING?



Click on the SMARTHINKING Student Handbook in the Customer Support & FAQ area of the SMARTHINKING site.

You can also contact Customer Support at support@smarthinking.com or (888) 430-7429 ext. 1
(Mon-Fri, 8am – 6pm ET)