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Steve Pattarini
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(315) 223-2555
(315) 223-2504 (Fax)

SMARTHINKING - How To Use

SMARTHINKING - How To Use

SMARTHINKING Online Tutoring





How to Use SMARTHINKING

SMARTHINKING menuOnce you are logged in, you will find various tabs on the left-hand side of the page or along the top:
  • my home page brings you back to your SMARTHINKING home page
     
  • about me opens the form completed at registration and allows you to change your personal information and time zone
     
  • my account provides access to information about your use of SMARTHINKING
     
  • cust. support & FAQ provides access to information that will help you solve any problems that arise when you are using SMARTHINKING
     
  • academic resources provides access to the SMARTHINKING Writer’s and ESL Writer’s Handbooks, an Accounting Glossary, a Study Guide Handbook, and links to other sites that provide support for students studying mathematics.
     
  • Log out allows you to log out of your account when you are finished using SMARTHINKING.
Tutoring Options
Tutor options
In the center of the screen, your options for tutoring are displayed:
  • connect with an e-structor now! Is used when you want live tutoring right away.
     
  • submit your writing is used to send an essay or paper draft to an e-structor for review.
     
  • schedule a personal session is used when you want to make an appointment for future tutoring. If you know that you cannot make a scheduled session, you MUST CANCEL IT WITHIN 48 HOURS OF THE APPOINTMENT TIME.
     
  • submit a question is used when you would rather wait for a response to your question then take the time for a live session.
     
SmarthinkingNear the bottom of the screen, you will find all of your transcripts of your online sessions, copies of responses to questions you have submitted, and reviews/critiques of papers and essays submitted to the Essay Center.

More Information

There is more detailed information on these steps available in the Customer Support & FAQ area of your SMARTHINKING homepage.

You can also access the SMARTHINKING Student Handbook via this site. Click here to view/download >

You can also contact Customer Support at support@smarthinking.com or (888) 430-7429 ext. 1
(Mon-Fri, 8am – 6pm ET), or visit http://smarthinking.com/support/customer-service/


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