Student Counseling Services
Can’t see the forest through the trees?
The Counseling Center can help!
Life is tough. Here in the Counseling Center, we understand that. We understand that sometimes life throws us curve-balls that we never see coming. Adjusting to college life and being away from home for the first time is hard enough, and then sometimes we experience unforeseeable losses and/or big time disappointments that create significant barriers from being able to be the best person/student we can be. We can help you regain control over those things.
Our staff is comprised of professionally trained clinicians, licensed by the State of New York, who can assist you with a wide variety of concerns. It is our belief that the college experience is all about learning and growing, both professionally AND personally. Our work focuses on helping students gain the maximum benefit from their whole experience here at UC.
College is meant to be fun!
Let us help you make the best of your college experience!
Let us help you make the best of your college experience!
What is counseling?
Who ARE the counselors?
- An outlet to explore feelings, examine beliefs, and work toward making healthy changes.
- A way to gain new perspectives on behavior, emotions, and relationships.
- Developing skills to effectively cope with challenges, uncertainties, and conflict.
On the right side of this page, you will see our friendly faces and contact emails. We are comprised of Licensed Mental Health Counselors and a Licensed Clinical Social Worker. We have extensive experience in an array of challenges and therapeutic techniques, including:
grief/trauma work, anxiety management, alcohol/drug counseling, suicide assessment and Dialectical Behavior Therapy. We all practice from a strengths based and motivational interviewing point of view and are here to assist students adjust to college life, overcome stressful life situations, and also to help make difficult life decisions.
We are very passionate and serious about our jobs and we also love to have fun! Make sure to look for campus wide events and programs we will be offering throughout the semester!!
How we can help
For personal concerns that may arise during a semester, counselors are available to help students directly or, if you don't feel comfortable obtaining counseling on campus, we can assist with referrals to off-campus agencies and/or counseling services.
Our staff can provide help with or referrals for a variety of struggles.
Some examples include:
- Alcohol and substance abuse concerns
- Anger management
- Anxiety disorders
- ADD/ADHD related concerns
- Body image and weight loss
- Breaking up
- Career guidance/job related stress
- Date rape/Sexual Assault
- Eating disorders
- Family problems
- Grief and loss
- Relationship problems
- Relaxation techniques
- Roommate conflict
- Self esteem
- Self harming behaviors
- Sexual identity
- Stress management
- Study skills
- Suicidal thoughts
- Surviving childhood abuse
- Trauma (PTSD)
Is it confidential?
Confidentiality is of the utmost importance in the counseling relationship and student concerns are not shared except in circumstances where there is a threat to self or others. In the case of threat to self or others, notification is at the discretion of the counselor in consultation with the Director of Counseling and/or other appropriate Utica College personnel when needed.
Without your permission, we will not and cannot update or inform your parents, family and/or friends on your involvement with our services. However, in the event we are concerned for your safety, or the safety of others, we may need to reach out to those supports in the event of an emergency.
- Email us at email@example.com
- Call our center directly at (315) 792-3427
- You can also stop by and make an appointment in person
- If it is after hours and an emergency, please contact Campus Safety at (315) 792-3046 and ask for the counselor on-call.
How to refer a friend or student
To make a referral to the Counseling Center, please fill out this form completely (click on the icon below). Someone will be in touch with the student within 2 business days. If you do not think it can wait 2 business days, please contact Alison immediately.
How to find us
The Counseling Center is located within the Student Wellness Center on the second floor of the Strebel Student Center, room 204.
We are currently open through the semester Monday - Friday, 8:30 a.m. to 5:00 p.m.
All services for UC students are free and confidential.
We strongly encourage students to schedule appointments, however counselors can be available for walk-ins if need be.
It is sometimes the case that the scope of a students’ concern is out of the area of expertise of our staff. We maintain active and cooperative relationships with area mental health and substance abuse providers and will facilitate referrals when needed.
Payment for off-campus services is the responsibility of the student.
- Ongoing telephone or online counseling is not available. For students who are not able to meet in our office, we will work with you to set-up services in your local area.
"If we believe that tomorrow will be better, we can bear a hardship today."
~Thich Nhat Hanh
Additional resources:Mobile Crisis Assessment Team (MCAT)
Veterans Crisis Line
1-800-273-8255, press 1
National Suicide Prevention Lifelife
Information / Appointments
Monday - Friday
8:30 a.m. - 5:00 p.m.
Please call (315) 792-3427 or
email the office at
Fax: (315) 792-3700
Please Note: While email is private, it is not confidential. If you would like to discuss a personal concern, we request that you contact us either in person or by telephone.
Staff Alison Franklin, LCSW
Alexandra Kraus, M.S.,LMHC
Jacquelyn Picket,M.Ed, LMHC
The SafeZone program was created to develop, enhance and maintain environments in workplaces, schools and other social settings that are culturally competent and supportive to LGBTQ (lesbian, gay, bisexual, transgender and queer/questioning) individuals, as well as straight, cisgender people who care about diversity, equality and inclusion.
What is a SafeZone?
A safe zone or a safe space is a place where all people feel welcome and safe. It may be a room, a car, or an entire college campus. The Gay Alliance SafeZone program aims to increase the awareness, knowledge, and skills for individuals and address the challenges that exist when one wants to advocate for their LGBTQ peers, family members, friends and co-workers. Creating safe zones or safe spaces is a proactive step that schools, agencies and corporations can take to create welcoming, inclusive spaces so that all people are empowered to reach their full potential.
What does mean?
If you see this symbol next to a staff member's name or an office door, it means that they have completed the SafeZone training. They have additional knowledge regarding LGBTQ related concerns.
Sponsored by the Diversity Committee