Getting Started @ uticaonline

Welcome!

When you signed up for an e-Learning program at Utica College, you should have received a letter explaining how to get started using your uticaonline account. In case you you never got the letter, somehow have parted company with it, or if you are just taking an online course for the first time, here is some of the information you will need, in particular:

• A way to access your Banner/Student ID number if you don't know it
• A method for finding your login ID if you don't know what it is or don't remember it
• How to reset your password if you don't know it or have forgotten it, and
• Some other useful items to get you going.

Activating or Resetting Your Account

You may obtain your account information or reset a forgotten password at any time by going to http://password.utica.edu.

If you need instructions on using that website visit the password website instructions page (PDF).

The uticaonline Server

You can access your course at http://online.utica.edu, Login by choosing “Login to WebCT Courses” from the left side menu. The uticaonline page also contains other useful information about eLearning at Utica College. Your course uses software called WebCT, which means Web Course Tools. It is the home site for your online course and its tools allow you to access course information, communicate with your instructor and other students, and complete and submit assignments.

UC email

You also have a Utica College email account. Your email address is your email/uticaonline User ID@utica.edu. Your email password is the same as your WebCT password. You must check your Utica College email regularly as all official Utica College emails are sent only to these accounts. You can check your UC email from any web browser via webmail at: http://mail.utica.edu.

Technical Assistance

If you have any problems with your online course, please call the uticaonline help desk toll-free, 24 hours a day, 7 days a week, at: 1-866-264-1537. You may be asked for your Student ID number for identification purposes.

Online Tutorial

You can take an online WebCT tutorial, developed by Prof. Alan Shapiro, Instructional Technologist at St. Petersburg College.

The UC Virtual Bookstore

If you need to order your course textbooks, you can do so online at: http://utica.bkstore.com/default.asp?m=0312&book_cat=153 Also, you can contact the bookstore by telephone, toll-free, at 1-800-325-3252.

Students with Disabilities

Online courses make use of technologies that may require special accommodations for use by students with disabilities. We advise you to investigate the essential requirements for courses you plan to take prior to registration.  If you have a documented disability and believe that you will require special accommodations, please contact Kateri Henkel, Coordinator of Learning Services, by telephone (315) 792-3032 or by email: khenkel@utica.edu.

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