Contact Us

Contacting IITS



Not sure who to contact? There are several ways to find us. Look below to find the best department to help you:

Service Department Contact Information
To inquire about student employment opportunities
  Computer User Services Mike Clapsadl
(315) 792-3725
E-mail: mclapsa@utica.edu
To reserve a SMART cart or other multimedia equipment
 
  Media Center Online Request Form

Media Center

(315) 792-3153
Location: Hubbard 216
Residence Hall Internet problems   ResNet ResNet
(315) 792-4585
Email: resnet@utica.edu
For troubleshooting hardware or software difficulties
 
  Help Desk Computer Helpdesk
(315) 792-3115
E-mail: helpdesk@utica.edu
Location: L120, Library Basement
To obtain or reset an account password
 
  Help Desk Password Website
http://password.utica.edu
For networking requests, such as an additional account, change of network access   Information and Application Services IITS Forms Page

Return completed forms to the Help Desk.
To request a software or hardware purchase   Computer User Services Purchase Request
To request Audio / Video Recording, Editing, TV Production    Professor Raymond Simon Convergence Media Center Faculty Center Basement
(315) 792-3232
Banner problems   Information and Application Services Contact the programmer responsible for your office. If no programmer is assigned, contact Scott Humphrey
shumphrey@utica.edu
 
Other   Help Desk Contact the Help Desk for any other issues and we will route your call appropriately.

(315)-792-3115
E-mail: helpdesk@utica.edu
Location: L120 Library Basement

Contact

Vijay Sonty
CIO / VP for Technology
Gannett Library

(315) 792-3835
(315) 792-3814 (Fax)
Information for Students with Disabilities - click here for Learning Services at UC
(315) 792-3006
1600 Burrstone Road | Utica, NY 13502