ResNet - Support Services

ResNet Support Services FAQs

What is Spyware/Adware/Malware?

Note: ResNet is not authorized to remove malware from your machine. We can only offer suggestions about its removal.

If your computer is slow, not responsive, and pop-up windows launch frequently, then you probably have some instance of malware installed on your computer. Malware is classified as any program that uses your computer to disrupt your computer or Internet connection. Some malware programs host pop-up ads and others harvest personal information. To remove malware, ResNet recommends both SpyBot Search and Destroy and Malwarebytes.

Does my residence hall have wireless Internet?

For more information on Wireless in the Residence Halls, please click here.

Can I use my network storage from my room?

At this time, there is not a way to connect to your network storage from anywhere other than the computer labs. ResNet recommends using the Google Drive to share data across all of your devices.



(315) 792-4585
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1600 Burrstone Road | Utica, NY 13502