ResNet Support Services FAQs
What is Spyware/Adware/Malware?
Note: ResNet is not authorized to remove malware from your machine. We can only offer suggestions about its removal.
If your computer is slow, not responsive, and pop-up windows launch frequently, then you probably have some instance of malware installed on your computer. Malware is classified as any program that uses your computer to disrupt your computer or Internet connection. Some malware programs host pop-up ads and others harvest personal information. To remove malware, ResNet recommends both SpyBot Search and Destroy and Malwarebytes.
Does my residence hall have wireless Internet?
Alumni, Bell, North, South, New and Tower Halls are all wired. This means that computers in these dorms require an Ethernet card and Ethernet patch cable to connect.
Burrstone House is the only residence hall with wireless Internet. The lounges in North Hall and South Hall, as well as most academic buildings and the library have wireless available for student use.
Note: As of Fall 2008, ResNet no longer supplies students with Wireless cards. Students must have wireless cards in their computer or purchase them in order to use wireless in Burrstone House or in the Library and other Academic Buildings.
Can I use my network storage from my room?
Yes, you can access your network drives from the Residence Halls.
Network Storage Instructions.
Using your network drive is an effective and safe way to back up important documents or access them in classes or dorms.
