Support

The Utica College Computer Help Desk provides technical support for all College owned computer equipment. Phone support, walk in, and "housecall" support is available for most issues by contacting the Help Desk at extension 3115 (315-792-3115).

The information on this site is intended to help you with common computer problems and provide a one stop location for technical information you may need.

Links

Message Board
Post your own questions, comments, or tips for others to read and respond to.

Knowledge Base
This area contains information concerning solutions to common issues.

Helpsheets
These are documents created by the IITS staff to provide step by step self-guided instruction for using most commonly used software and hardware on campus.

Minimum Requirements
The system hardware requirements for using a computer on campus.

Tips and Tricks

In Internet Explorer or Netscape you can use the print button on the toolbar to print the page you are viewing. However this will not allow you to choose any print options and will print with your normal defaults.