PDA Support Information
PDA / SmartPhone / Mobile Device Support
Due to a limited IITS staff and the wide variety of mobile devices, everything from cell phones and smart phones to iPods, we can only support a few of these devices. Our current list of supported devices is listed:
iPod / iPhone
Instructions are available for connecting iPod Touch or iPhone to UC's wireless network. Support for accessing email via these devices can be setup by appointment. Devices must have the most current apple software version.
Select Verizon Wireless SmartPhones.
- Blackberry Curve. We are not yet supporting other smartphones. Some functions offered by the device may not work with our systems. Contact Derek MacTurk for more information before purchasing.
Any device running a Windows Mobile operating system. We've had good luck with this PDA/Phone OS and the features remain similar regardless of the specific device. There is no guarantee that we will be able to support these devices on future Windows Operating systems (Example: Windows Mobile 2003 cannot sync with Windows Vista). There is also no guarantee that all devices running Windows Mobile will work.
Device support may change as the campus continually upgrades applications such as Microsoft Office. Future support and compatibility may require users to upgrade or replace their phones in order to stay supported.
You may purchase a device other than the above, but IITS forbids it being connected or synced to a Utica College owned computer due to software conflicts and/or security concerns.
Users will be responsible for any problems related to using an unsupported device. This includes, but is not limited to:
- any loss of college data - such as accidental deletion of email,
- security breaches - such as unsecured data being taken, or lost devices.
If a mobile device is lost or stolen, it is the users responsibility to immediately change all relevant passwords including that of their UC email account. Please report loss of any device containing UC information to the college Information Security Officer immediately.
When possible IITS requires mobile devices containing college data to be password protected or locked. Most smartphones allow setting a 4 digit pin in order to achieve this security, and all iPod / iPhone devices can be locked with a pin.
Mozilla Thunderbird has a few features other email programs do not. These include integrated calendar, accessing multiple accounts in one screen, and a live-address book that allows easy searching for other users. If these features would help you work better, the Help Desk can switch both Mac and PC users to this software.