SmartPhone / Tablet / Mobile Device Support
Due to a limited IITS staff and the wide variety of mobile devices, everything from cell phones and smart phones to iPods, we can only support a few of these devices. Our current list of supported devices is listed:
iPod / iPhone
Instructions are available for iOS based devices to setup your UC email account. Devices must have the most current software version.
Android Based Smart Phones and Tablets
There are no written instructions for connecting Android based devices to Wifi because they can vary significantly. Use your network connection settings to connect to UC_Wireless and then browse the web to register. Instructions are available for setting up email on your device. Settings will vary between operating systems, if the instructions don't work on your device we suggest you visit the Help Desk for assistance.
You may purchase a device other than the above, but IITS forbids it being connected or synced to a Utica College owned computer due to software conflicts and/or security concerns.
Users will be responsible for any problems related to using an unsupported device. This includes, but is not limited to:
- any loss of college data - such as accidental deletion of email,
- security breaches - such as unsecured data being taken, or lost devices.
If a mobile device is lost or stolen, it is the users responsibility to immediately change all relevant passwords including that of their UC email account. Please report loss of any device containing UC information to the college Information Security Officer immediately.
When possible IITS requires mobile devices containing college data to be password protected or locked. Most smartphones allow setting a 4 digit pin in order to achieve this security, and all iPod / iPhone devices can be locked with a pin.
It is possible to take a picture of your computer screen and insert that picture into Word, PowerPoint, Excel or any other program that accepts image files. *be careful what you capture and email to people. Email is not a secure way to transfer confidential information.* Windows Hitting the print Screen button will take a picture of your entire desktop Hitting ALT Print Screen captures just the active window you are work in. Try hitting print screen, opening Word and hit the past button. Check out the help sheet on capturing Mac Shift-Command-3 Capture the screen to a file Shift-Control-Command-3 Capture the screen to the Clipboard Shift-Command-4 Capture a selection to a file Shift-Control-Command-4 Capture a selection to the Clipboard