Contact Information

Help Desk

(315) 792-3115

Help Desk

Room 378, Lower Level of the Gannett Library


(315) 792-3115 helpdesk@utica.edu
8:30 a.m. to 5:00 p.m. Monday - Friday
Closed Saturday and Sunday.

Important Notices



Type Severity Description/Solution Status Posted
E-mail High Email Unavailable
more info...
In Progress 05/12/08
11:52 PM
Virus Low Malicious software warning for Mac users.
more info...
Resolved 01/18/08
9:18 AM
In Progress Low Office 2007 File Compatibility
more info...
Resolved 11/28/07
9:58 AM

View Past Alerts and Updates

Help Desk staff is available to assist you during regular business hours. Every effort is made to resolve problems over the phone. If a visit is necessary, it will be made as soon as possible. If your call goes immediately to voice mail, we are on the phone. Please leave your name, location, and description of problem. If you are in class, and need assistance with media equipment, contact the Media Center at x3153.