Contact

Technical Support
Lower Level, Gannett Library
8:30am to 5:00pm Weekdays

Phone: (315) 792-3115

Add to your Contacts:

Computer Help Desk, Lower Level, Gannett Library, email: helpdesk@utica.edu, phone: (315) 792-3115

IITS Forms:



Forms are in Adobe PDF PDF file Format

Student Related Forms:



Print Quota Purchase form

    This is used to buy more pages to add on to a student's print quota.  The form should be completed and taken to the Business office for payment.  Once the bottom of the form has been filled out by the business office bring the form to the Computer Help Desk for processing.  View/Download this form (8KB).

Temporary ID Request form

    Alumni, retired faculty, or others with an affiliation with UC may use this form to request a login for use in the Computer Labs or Library.  View/Download this form (103KB).



Faculty / Staff Related Forms:



***New employees do not need to fill out any paper work.  They may want to fill out the Network ID Change of Access form if you need access to a division shared folder.***

VPN Access Request form
   This is for access to campus computer services from off site.  Note it will require supervisor and IITS approval.  Complete form online.

Email Account Request form

    This form is for campus groups with the need for a Utica College email account.  View/Download this form (40KB).

Email Name Change Request form

    Use this form if you are changing your name and would like to change your email address accordingly.  This form cannot be used to change your email address for any other reason.  View/Download this form (59 KB).

Network ID Request form

    New college organizations may fill out this form in order to get a network ID for logging into their organization's computer. Also fill this form out for requests for workstudy/intern accounts.  View/Download this form (110KB).

Network Attachment Request form

    If you need to add additional network connections (wall jacks for the ethernet network) or move an existing connection due to office re-arrangement fill this out.  Be sure to make an accurate drawing of the location needed on the bottom of the form.  View/Download this form (106KB).

Network ID Change of Access form

    Use this only for any employee needing access to a division folder.  This includes new employees and those changing employment from one school or division to another.  This will change which network drives you have access to.  View/Download this form (31KB).


Purchase Requests:


   All requests will be approved by appropriate Deans and/or VPs.  Hardware or software requests cannot be guaranteed.


Software Request form

   Use the following link to open our online software request form.  Use this for any software requests for computer labs or office computers.  View this form.

Hardware Request form

   Use the following link to open our online hardware request form.  Use this for any hardware requests, including new computers, upgrade parts or accessories.  View this form.

 


If you know of other forms that should appear on this page please contact Mike Clapsadl at mclapsadl@utica.edu.