Technical Support
Lower Level, Gannett Library
8:30am to 5:00pm Weekdays

Phone: (315) 792-3115

Add to your Contacts:

Computer Help Desk, Lower Level, Gannett Library, email:, phone: (315) 792-3115



It is said that the best things in life are free, and IITS believes the same is true with software.  The following are some free software programs that you may find useful for your personal computer.

Firefox Mozilla Firefox - This is a great web browser that many argue is more secure than Microsoft Internet Explorer.  Its available for PC, MAC, and Linux.

LibreOffice Icon
LibreOffice - LibreOffice, available for Mac, PC, and Linux is a free alternative to purchasing Microsoft Office.  We highly recommend this for anyone who needs the capability of opening and editing Microsoft documents, but don't want to pay even the educational price.

Adobe Reader Adobe Reader - Used to open PDF files, this software will be needed by just about everyone at least once.  Look for the "Get Adobe Reader" buttton on the Adobe page.  While there, its a good idea to install Adobe Flash and Adobe Air.  Both allow your computer to play common multimedia on the web.

SpyBot SpyBot Search & Destroy - Accept no imitations; not all spyware programs are created alike.  In fact many anti-spyware programs are spyware!

MalwareBytes MalwareBytes - Got spyware?  SpyBot can't get rid of it?  Try MalwareByes to get your computer cleaned up.


If you don't like the free alternatives, or don't have time to learn them, the following links will help you get a good deal on name brand software.

Microsoft Office Microsoft Office Professional- Office includes Word, Excel, Powerpoint, and sometimes Access and Publisher.  The link will take you to which offers an educational discount for students.

Faculty and Staff are eligible for the Microsoft Home Use Program.  This allows faculty or staff to obtain a copy of Office for use on their personal computers for only the cost of shipping and handling. 

Click the link above (login required) to view the instructions needed to participate.

adobe Adobe Creative Cloud Master Collection- The Master Collection includes Photoshop, Illustrator, InDesign, Dreamweaver, After Effects, Premiere, Muse, Acrobat Pro, audition, Lightroom and many more.  This is all available for faculty and staff for $9.99 a year, a savings of over $200 compared to academic pricing.  Please visit and log in to purchase.

SPSS SPSS - This statistical software package is used in many classes and is available for use in most of our computer labs.  If you'd rather own your own copy, visit the link to JourneyEd to get the SPSS Student edition.