Contact Information

Help Desk

(315) 792-3115

Important Alerts



Alerts



Type Severity Description Posted Status
Internet Medium Web Site Login
more info...
11/24/08
8:38 AM
Resolved
E-mail Medium Email Access Sporadic
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11/06/08
8:48 AM
In Progress
Upgrades Low Microsoft Patch
more info...
10/24/08
12:39 PM
In Progress
Banner Medium BannerWeb
more info...
10/20/08
10:53 AM
Resolved
Network High Wireless Logins Fail
more info...
10/20/08
10:51 AM
In Progress
E-mail High Email Unavailable
more info...
10/16/08
1:46 PM
Resolved
Lab High Fac/Staff Login Issue
more info...
09/23/08
10:08 AM
Resolved
E-mail Medium Uc Email
more info...
08/19/08
8:55 AM
Resolved
Banner High Banner and WebCT
more info...
08/06/08
2:07 PM
In Progress
Internet High Analyst's Notebook
more info...
08/04/08
8:24 AM
Resolved
Network Medium Printing Update
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07/16/08
11:08 AM
Resolved
Network High Network resources, including printing
more info...
07/11/08
8:33 AM
Resolved
E-mail Low New SPAM filters
more info...
07/02/08
11:37 AM
In Progress
Upgrades Low Password Website
more info...
07/02/08
10:50 AM
In Progress
Internet High Wireless Logins Fail
more info...
07/02/08
10:49 AM
Resolved
In Progress Medium SPSS Error
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07/02/08
10:34 AM
In Progress
Internet High Reminder Internet Testing
more info...
06/27/08
4:28 PM
Resolved
E-mail High Email Unavailable
more info...
06/18/08
5:21 PM
Resolved
E-mail Medium SPAM Quarantine Manager
more info...
06/09/08
8:50 AM
In Progress
Internet High Internet Outage
more info...
06/09/08
8:48 AM
Resolved
E-mail High OFf Campus Email
more info...
06/02/08
10:22 AM
In Progress
Upgrades Medium Office 2007 / 2008 Upgrades
more info...
05/29/08
11:32 AM
In Progress
E-mail High SPAM Quarintine Manager
more info...
05/27/08
10:49 AM
In Progress
Upgrades Low Office 2007/2008 upgrades
more info...
05/22/08
3:35 PM
In Progress
Upgrades Low Computer Upgrades
more info...
05/22/08
3:31 PM
In Progress
E-mail High Email Unavailable
more info...
05/12/08
11:52 PM
In Progress
Internet Medium Off campus Internet
more info...
04/24/08
9:52 AM
Resolved
E-mail High UC Email
more info...
04/17/08
4:42 PM
Resolved
E-mail High Email/Webct
more info...
03/26/08
8:55 AM
In Progress
E-mail Medium Firefox and Word
more info...
02/22/08
9:37 AM
In Progress
WebCT High WebCT down
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02/13/08
11:14 AM
Resolved
Virus Low Malicious software warning for Mac users.
more info...
01/18/08
9:18 AM
Resolved
E-mail Medium SPAM Quarantine Manager
more info...
12/14/07
8:49 AM
In Progress
E-mail High UC Email
more info...
12/07/07
11:36 AM
In Progress
In Progress Low Office 2007 File Compatibility
more info...
11/28/07
9:58 AM
Resolved
WebCT Medium WebCT
more info...
11/27/07
3:48 PM
In Progress
E-mail High WebMail Not Able to Show Mail
more info...
11/19/07
12:07 PM
In Progress
E-mail High Campus Email
more info...
11/05/07
8:49 AM
In Progress
Calendar High Calendar Access Problems
more info...
10/29/07
1:51 PM
Resolved
Banner High Banner Native
more info...
10/23/07
3:18 PM
Resolved
E-mail High WebMail Login
more info...
10/02/07
3:38 PM
Resolved
E-mail High Email down.
more info...
09/28/07
10:16 AM
Resolved
WebCT High WebCT Chat feature
more info...
09/05/07
4:53 PM
In Progress
E-mail Low Spam Filter Down
more info...
07/31/07
3:56 PM
In Progress
Network High System Maintenance
more info...
07/27/07
1:20 PM
In Progress
WebCT Low WebCT Downtime
more info...
07/17/07
2:25 PM
In Progress
E-mail Low IMAP UC email
more info...
07/05/07
2:45 PM
In Progress
Network Medium PDF Buddy
more info...
06/15/07
12:12 PM
In Progress
Calendar High UC Online Calendar
more info...
06/04/07
11:40 AM
Resolved
E-mail High UC email
more info...
06/01/07
12:54 PM
In Progress
E-mail High Webmail Bad Gatway
more info...
05/29/07
8:55 AM
Resolved
WebCT Low Java 1.6 (6)
more info...
05/04/07
1:06 PM
Resolved
Internet Medium New password.utica.edu
more info...
04/19/07
11:06 AM
In Progress
Banner High Banner Problems
more info...
04/11/07
9:19 AM
Resolved
E-mail Low UC Email
more info...
03/30/07
9:14 AM
Resolved
Internet High Internet Upgrades
more info...
03/13/07
12:14 PM
Resolved
WebCT Medium WebCT maintenance
more info...
02/27/07
1:43 PM
In Progress
Internet High UC Web sites may be unavailable due to a server failure
more info...
02/01/07
8:30 AM
Resolved
WebCT Medium WebCT maintenance
more info...
01/31/07
4:57 PM
Resolved
In Progress Medium Computer Restart
more info...
01/31/07
1:08 PM
Resolved
E-mail Medium Webmail Login Problems
more info...
01/18/07
3:10 PM
In Progress
Lab Medium Harvard Business School Files will not be accessible from the UC Computer labs.
more info...
01/18/07
2:24 PM
In Progress
WebCT Medium WebCT Now Available
more info...
01/16/07
1:33 PM
In Progress
Lab High Student Login, File and Printer services for computer labs must be taken offline to perform emergency maintenance at 4:30pm Friday 11/17/2006
more info...
11/17/06
2:47 PM
Resolved
Internet High Internet outage. We are experiencing Internet problems. Internal Services such as E-mail, Banner, WebCT, and the UC website will all be available form anywhere on campus. However, you can not send email to non-UC email addresses.
more info...
09/25/06
8:43 AM
Resolved
E-mail Low Spam Filtering Unavailable while an update to the system is being performed.
09/20/06
1:55 PM
Resolved
E-mail High Currently unable to send email off campus.
more info...
09/20/06
8:40 AM
Resolved
Internet High E-mail and Internet Access Limited
08/23/06
11:12 AM
In Progress
E-mail High Email Server Currently Unavailable
more info...
05/16/06
9:56 AM
Resolved
Internet High Phone System is out
more info...
04/24/06
3:26 PM
Resolved
E-mail High Online calendar is currently unavailable.
04/21/06
12:15 PM
Resolved
E-mail High Email server is currently unavailable.
more info...
04/07/06
5:05 PM
Resolved
Network Low Mohawk Net Storage login currently not available. If you access files from mohawk.utica.edu you will be unable to do so until later today.
more info...
02/22/06
12:01 PM
Resolved
Lab Medium U3 Thumb Drives have compatability problems
more info...
01/25/06
4:37 PM
In Progress
E-mail Low Computer Policies Updated
more info...
01/25/06
1:40 PM
Resolved
Internet High Internet Down
more info...
11/22/05
1:16 PM
Resolved
E-mail High Virus Alert
more info...
11/07/05
10:26 AM
Resolved