M-F 8:30am - 5:00pm EST: (315) 792-3115


ENGAGE Support: 1-866-264-1537

Integrated Information Technology Services

Walk Up Support: M-F 8:30am - 5:00pm
Library Basement

General Support Email: helpdesk@utica.edu
Engage Support: engage@utica.edu

What We Do:


The Division of Integrated Information Technology Services (IITS) supports campus technology needs by providing the services and facilities that keep you working efficiently, and by creating an environment that is stable, secure, and user-friendly.

Technology Services Include:


Enhanced Classrooms equipped with technology for teaching and learning.

Google Apps for Education (email login)
 [More Information]

Computer Labs

Service Desk (Help Desk)

ResNet (Residential Student Support)

Instructional Design and E-Learning

Networking Services (Wireless and Wired)

Information Security

Administrative Application Support - Banner, programming requests, systems management, CRM



Matt Carr
Assoc. VP IT & Inst. Research
Gannett Library

(315) 792-3835
(315) 792-3814 (Fax)
Information for Students with Disabilities - click here for Learning Services at UC
(315) 792-3006
1600 Burrstone Road | Utica, NY 13502